Property management

The work order is the base of your administration. Engineers spend lots of time collecting and completing work orders and bringing them back to the office. Work orders are often poorly written and get lost which can lead to more time for processing and delay billing. Other concerns can include schedule changes and the inability to locate technicians or determining the status of jobs.

From routine tasks to emergencies, Navara has the capabilities to handle your needs as a contractor for servicing heating, cooling and plumbing for property.

You want to :

• Decrease your administrative burden
• Increase billable time for engineers
• Reduce the time it takes to invoice your customers
• See which appointments your field techs have completed, identify the parts they’ve used (and which need to be reordered), and see what installations are complete. Capture information about your field forces whereabouts, activities, and next steps.
• Accelerate product field service and repair
• Achieve real-time management of customer service processes
• Close work orders from the field as jobs complete
• Improve inventory control of replacement parts
• Manage all office and field information

Navara offers superior service management for companies who install, service, and maintain equipment. The engineer receives the job complete with all relevant information on his PDA. The scheduler immediately receives information from the engineer about the status of the assignment. Once the job has been finished the engineer simply indicates this in his PDA, including the signature of the customer. All the information needed for an invoice is immediately available.